Announcement: Please be aware the delivery might be delayed because the peak season, and we would like to sincerely apologize to all the customer that all the inconvenience caused.
www.aimeronline.com offers the following shipping methods: Parcel Delivery, Standard Delivery (A), Standard Delivery (B) and Express Delivery.
The following is the approximate delivery time of different shipping methods and the areas we can ship, all orders will be caused to be postponed during the public holiday such as Chinese New Year. Please keep concern for announcement at www.aimeronline.com.
|Shipping Methods||Approximate Delivery Time||Areas|
|Express Delivery||5-7 business days (Except remote area)||Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia (Kampuchea), Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African, Chad, Chile, Colombia, Comoros, Congo-B, Congo-K, Cook Islands, Costa Rica, Cote D'ivoire (Ivory coast), Croatia, Cuba, Curacao, Cyprus, Czech, Denmark, Djibouti, Dominica, Dominican, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Guyana (British), Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, Nevis, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, North Korea, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saipan, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, Somaliland, South Africa, South Korea, Spain, Sri Lanka, ST. Eustatius, ST. Kitts, ST. Lucia, ST. Maarten, ST. Vincent, ST.Barthelemy, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (U.S.), Yemen, Zambia, Zimbabwe|
|Standard Delivery (A) & Standard Delivery (B)||7-10 business days||Australia, Austria, Bahrain, Bangladesh, Belgium, Bulgaria, Cyprus, Czech, Denmark, Egypt, Emirates, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Korea, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, Norway, Oman, Pakistan, Poland, Portugal, Qatar, Romania, Russian, Saudi Arabia, Slovenia, Solovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Syria, Turkey, U.S.A, United Arab, United Kingdom, Yemen|
|Parcel Delivery||10-15 business days||all|
*Approximate Delivery Time does not include additional delays which may be caused by irresistible reasons, customs or other government agencies.
Shipping fees vary depending on the shipping method and the destination. You could check the shipping fees while checking out your order and fulfilling the Billing & Shipping information. You could choose the shipping method which you prefer.
You may be required to pay any applicable duties, custom fees or taxes that your country requires upon entry of the goods. Please contact your local Customs office for more details, information, and estimated fees before ordering. Please note that these charges are not charged by Aimer, and therefore cannot be refunded by Aimer. If products are refused due to the customer, original and return shipping charges will retained from the charges originally billed to you. Any balance remaining (if any) will be refunded.
If you want to receive the goods as soon as possible and safely, please provide us with the detailed and correct address that can be reached and correct contact that we can keep in touch with you. Please note we are unable to change your delivery address once an order has been placed, the shipping address from PayPal is the only address your order to be shipped if your order has been paid via PayPal.
Carriers will not guarantee the arrival dates of packages by irresistible reasons. Please keep this in mind if you need a package to arrive on a particular date. Please allow us tell you that the shipping time will be extended by DHL accordingly in case of shipping address within remote area. Please help us to check you address from DHL while making an order by using the link http://remoteareas.dhl.com/jsp/first_main.jsp. The time of the order to be processed as can be seen below: (China time)
Order placed during Mon - Thur: Delivery within 36 hours
Order placed on Fri and Weekend (Sat & Sun): Please allow delivery will be processed on the coming Mon. *Except Public Holidays
A signature might be requested upon delivery depending area and freight service. You shall inspect all products promptly upon receipt. If the package is damaged, we strongly recommend you do not to sign and accept the products and contact our customer service via email immediately, we will get back to you within 24 hours. Please note that we only guarantee the date your parcel/s will be shipped to you from us, we are unable to guarantee that parcel/s could reach you on time because Aimer is unable to control it during shipment which might be influenced by act of God or other irresistible force/s.
In case no one is there to receive your order, you’ll receive a card informing you of the attempted delivery along with details about where and when to collect your package. Packages may be returned to Aimer if no one collect it within 10 days (according to the service of your local post office).
After you place an order online, we will send you an email confirming your purchase. If you do not receive this email, please contact us email@example.com immediately. You will get feedback from our customer service team within 24 hours, except public holiday.
And once your order has been shipped, you will receive another email which will include your tracking number. If there is case of your tracking number is converted and the shipping of your merchandise will be delayed for any reason, you will also be notified by email.
You can check the shipping status of your order at any time. To do so, please use the link specified in the shipping confirmation email. The shipping status check does not work until after the sender’s system has been updated. If it does not work immediately, please try again at a later point in time.
If you have lost your tracking number, simply log in to your account, select the “order status”, and click on the “order number” to get the tracking number and tracking link under the order detail page.